1. Introduction
Welcome to RL Wellness Clinic. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, and receive our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, country, and other identifying information you provide when booking an appointment or filling out forms.
- Medical Information: Details about your medical history, current medications, surgeries, pain concerns, and any other health-related information you share with us.
- Payment Information: Payment details when you book an appointment or make a purchase on our website.
- Usage Data: Information about how you use our website, including your IP address, browser type, access times, and referring website addresses.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services, including booking appointments and conducting consultations.
- To communicate with you about your appointments, treatments, and other services.
- To personalize your experience and tailor our services to your individual needs.
- To process payments and manage billing.
- To improve our website and services based on your feedback and usage data.
- To comply with legal obligations and protect our rights and interests.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing our services, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect the rights, property, or safety of RL Wellness Clinic, our clients, or others.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use secure technologies to safeguard your information and ensure that it is handled in accordance with this Privacy Policy.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
- Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact details provided below.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that are placed on your device by a website. They enable the website to remember your actions and preferences over time. You can control and manage cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and notify you of any significant changes. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
RL Wellness Clinic
Email: [email protected]